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Frequently Asked Questions

Payment Options?

All major debit/credit cards, Paypal, ApplePay, and cash on pick-up are options at check-out.

Shipping Policy?

Orders will be processed and shipped out within 3-5 business days via USPS. Tracking numbers will be provided as available. Every parcel is insured unless otherwise noted.

 

If you need your order sooner, please send me a message through the contact page to make special arrangements. Expedited shipping is possible with additional shipping fees.​

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At this time, I am only able to offer domestic shipping within the United States. If you are outside of the US and are interested in ordering, please send me a message through the contact page prior to purchasing. I will be happy to try to work a solution with you.

Local Pick-Up?

If you would prefer to pick up your item and avoid shipping costs, please check the appropriate "Local Pick-up" option at check out. I will send you an email after you check out to coordinate a time. If the item is in stock, pick-up can usually be scheduled for the same day.

Returns & Refunds?

All sales on this website are final. I do not issue returns. However, I do understand special circumstances. My goal is to ensure you have a great experience shopping with me. To do that, I have developed strategies for less-than-ideal circumstances.

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If you are unhappy with your piece(s), please contact me within 5 days of receiving your item(s). We can discuss any issues and decide on a solution together.

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If your item arrives broken or damaged, please send me pictures of the damage (for insurance purposes). I will either replace the piece, issue a refund, or offer an exchange. Please reach out as soon as possible (preferably within 5 days) so that we can ensure your satisfaction.

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I try to take clear photographs for the listings and present the items sold on my website as truthfully as I can. There are occasions that lighting, color, and perspective can be different between computers and phone varieties. Please feel free to ask me if you have questions about an item. The best way to prevent the need for a return is to be confident in what you purchase. I will help this process to the best of my ability.

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Tarot readings are personal products that take time to produce. Please read the details of any reading before you purchase. If you are unhappy with the quality of the reading, please contact me immediately. 

Handling Stained Glass?

Stained glass pieces are constructed with leaded solder. I clean and polish all of my pieces so that they are safe for handling. Please do not put any part in your mouth. Washing hands is recommended after handling stained glass. Use caution if you allow children to hold the glass. (Small children tend to put things in their mouths.)

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Above all, if your stained glass piece breaks, please use extreme caution with the piece(s). The glass edges and solder lines may be sharp.

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Suction cups are never recommended for hanging stained glass pieces. Small cups hooks work well and decrease the chances of the glass falling and breaking. If you need assistance on how to hang your glass, please contact me. 

Cleaning Stained Glass?

Never submerge your stained glass piece in water. Water may loosen or dissolve the adhesive on the back of the copper foil tape used in constructing the piece. Instead, to clean, simply buff the piece with a soft, dry cloth.

Wholesale Inquiries?

If you are interested in carrying my art in your store, or are wanting to purchase bulk lots, please refer to the Custom Work page on this website.

Don't see your questions here?

Reach out to me via the Contact page. I typically reply within 24 hours. 

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